Archive for the ‘Cloud working’ Category

GDPR – what you need to know

Monday, May 21st, 2018

To alleviate some of the worry or concern that the media (and social media in particular) is stirring up around the subject of GDPR, we have found a great resource that outines everything you need to know in an easy to digest format. It is produced by the ICO (Information Commissioner’s Office) and gives you a link to the different applications for GDPR. So, if you are a GDPR controller, marketer, processor or even the person who looks after the CCTV records, there is a link and checklist to help you work towards compliancy.

CLICK HERE FOR ICO GDPR CHECKLISTS

There is a lot to know but the key points are that you must have processes and policies in place that serve your organisation’s contacts. You must keep data safe and under control. You need to specify whose responsibility this is. All of this must be accountable and auditable in the case of an investigation. We can help with this through the secure docSAFE framework – we ensure that there is never any reason for information to leave the portal. You invite clients to access, view, collaborate and work within the same platform, with documents never needing to leave – even when they are being signed electronically. What’s more, we provide a full audit trail for accountability and security.

This isn’t new to us – we created docSAFE long before GDPR was a twinkle in the government’s eye so we have been working in this way for many years – along with hundreds of our professional clients.

Secure communications – embedded in everything we do

Tuesday, March 20th, 2018

Secure communications have become bywords for so many things – we define it as making sure that every way you communicate is safe from misappropriation in any form.

Your website – you may be quietly thinking that your website wouldn’t be of interest to a hacker – after all, you’re just a medium sized accountancy firm minding your own business. However – hackers do and can access your website for more than just the data. We were asked to look at a brand new client site recently and found hundreds of hidden links that took visitors away from the website. We soon sorted out a new website with extra layers of security to prevent it happening again.

Your emails – whether by human error or malicious intervention, data flying around via email simply isn’t secure. Sending sensitive (or indeed any) client information by email is subject to it going to the wrong person or leaving it open for attack. We offer a secure portal where the information stays within the confines of docSAFE – available to be accessed, collected, collaborated on, signed or exchanged – all with complete confidence. Our document exchange system allows you to also send messages, not just exchange files.

Ask us more – we build and develop docSAFE like a multi-layered fortress: safe, secure and effective. Your clients will thank you for it.

Our multi-layered approach to secure comms

Tuesday, February 27th, 2018

Our portfolio of services is all based around security and communications starting with our client portfolio, docSAFE. This allows professionals to manage all of their communications from a central place – like a virtual filing cabinet. We have implemented several layers of security which means that your information is safe – and more importantly for your business, your clients’ data is safe.

Mindful of GDPR and its requirements we have included levels of security that mean you will be on the right side of the new government legislation that kicks in on 25 May this year. Regardless of GDPR, it makes good, sensible business practice to protect yourself and your clients from hackers, fraud and misuse of their information so we have been covering these issues for a very long time.

In the spirit of ultimate security we advocate a ‘no email’ rule for any sensitive client communications including messages, data exchange, online signing and anything else that, if it left the docSAFE secure space, could be compromised. Risking email is just not safe enough so we prefer our clients to communicate within the safety of docSAFE.

As part of the importance we infer on your online presence we also build websites for our clients, who are mostly all professional firms. As you’d expect our websites are robust but beautiful! And whilst you may assume your firm wouldn’t be a target for hackers, you’d be surprised – many small businesses are hacked for all sorts of reasons, some random, some planned. However, any breach has the potential to put you out of business so being prudent and meticulous with your data is vital.

Talk to us about any aspect of your secure communications. Our services work in isolation or all together, however you prefer to mange things. We can talk through the implications of change and provide demonstrations of everything we do.

Why our secure portal isn’t just for document exchange

Wednesday, November 8th, 2017

When we first developed docSAFE, our secure client portal for professional firms, we were definitely thinking about addressing the issue of exchanging sensitive data in the most effective way – in a way that can’t be compromised and leave our professional clients open to hackers and human errors.

How this has become interesting is that it has evolved in recent years to include secure messaging. In the way you might have text, email or Skype styles exchanges, so you can converse through the portal. In all instances – whether you are exchanging files or having a message exchange, the crucial thing is that the content never leaves the portal. The recipient of the file or message is notified of its existence and goes to the portal for retrieval.

We’ve found that this is a really exciting concept for our clients as it adds yet another layer of security on top of the many we’ve already included such as 2-factor authentication and encryption. It also impresses their clients in turn as it shows how important they considers client confidentiality.

We have a dedicated following of accountants and, it seems, we are attracting cautious, technophobe solicitors too!

Ask us if you need to know more.

Why https is better than http…

Thursday, September 28th, 2017

What is http, let alone https? Well, http – the prefix to your web address stands for “Hypertext Transfer Protocol” and with the additional s? “Hypertext Transfer Protocol Secure”. The s actually stands for Secure Socket Layer Secure and that extra s makes all the difference for 3 key reasons.

Reason 1:Https helps with SEO – when it comes to a competing Google search, you’ll always outrank any other business with the additional security layer provided by the s in https. Google favours security conscious companies, it’s that simple.

Reason 2: Https adds an additional layer of security so what’s not to love about that? Anyone who is keen to protect their clients’ sensitive data should consider https as essential.

Reason 3: Improved AMP (sorry another acronym). AMP is Google’s way of loading mobile pages quickly – Accelerated Mobile Pages. It needs https to work.

If these 3 reasons aren’t enough – SEO, security and mobile-responsiveness – talk to us and we’ll explain more.

Take the next step, call us today
0121 794 0685