Archive for the ‘Online presence’ Category

To webinar or not to webinar?

Friday, August 14th, 2015

We’ve been hosting webinars for years now with varying degrees of success. Some are highly popular and we have many people listening in and then, on occasion, they don’t ignite enough interest and there may be just one or two people online. We take the view that it doesn’t matter how big the audience is – what we have to say is integral to our business and webinars are an excellent way to impart a message and gain new contacts. For us, it’s not a matter of numbers – we don’t need to attract 1000s of people per sitting. We can start to establish a relationship through a webinar and that’s what’s important to our business.

Here are 5 good reasons to host webinars:

1 If it has a true value with content that is up to date and interesting (never salesy), a webinar provides a great vehicle to connect with your potential audience

2 You might accidentally sell your services through giving great advice which is obviously a positive. What’s equally as useful though is strengthening your organisation’s brand through the credibility of your presentation and depth of knowledge

3 You can connect with people without being a threatening presence. There is an expectation at face-to-face meetings, often unspoken, of ‘what’s in this for me?’ that you simply don’t get in a webinar

4 You get to explain your concept/service/product in an approachable way that you can’t do through printed material

5 A webinar can be as interactive as you and your audience prefer. Some people like to ask questions, others prefer to type them on screen and sometimes, it might be a quiet affair with little communication

Most of all, they’re a good way for your audience to get closer to you and understand more about what you are offering without any pressure to sell or buy.

Give one or attend one – webinars are fun!

PS In case you haven’t had any experience of webinars… a webinar in an online seminar – sometimes you can see the presenter, sometimes you can see a presentation (like PowerPoint or similar) and other times you might get a webinar admin screen. You get instructions to ‘join the room’ and your presence is indicated by your name. That’s all there is to it!

5 top website design tips for professional firms

Tuesday, July 14th, 2015

We all have our favourite websites but are they effective?

When planning or reviewing your firm’s website, consider these 5 basic but essential top tips…

1 Are your contact details easy to find? Is your phone number on every page? Is your contact page clear and helpful?

2 Is your website mobile-friendly? From a user perspective, viewing a clunky old-fashioned website on a mobile phone is very difficult and Google now penalises you for it by down-ranking non-mobile friendly sites.

3 Is your site well laid out and easy to navigate? Is there a clear, consistent route through your site? Ask people from outside the firm for their feedback.

4 Does your website offer added value? It’s all very well having an attractive ‘shop window’ website as an alternative to your company brochure. However, if you can provide useful information, of any ilk, your website will provide reasons for people to return to it. Such attention magnets include useful tools, blogs, downloads, diary dates, reference charts and so on.

5 Does your website change? A good website will have refreshed content, images and information. You don’t need to change every part of it every week but I’d say you do need to update it and renew words and pictures every month at the very least. Look out for out of date information too – nothing is worse than promoting something that has been and gone!

Is being mobile-friendly a passing fad?

Saturday, April 18th, 2015

Screen shot 2015-04-18 at 19.08.41There is much talk at the moment about the importance of your website performing well on mobile devices. Some of our clients have asked us about this, assuming it is scare-mongering and needing to know how it affects them.

We don’t know the future, of course. What we do know is that the population is increasingly comfortable looking up information via the internet from wherever they are. Just today, I was looking for a unfamiliar place in the middle of nowhere: I managed to get enough signal together to launch Google Maps on my phone and find my way easily. This is something that we’re all able to engage with.

It would seem that desktop devices are your work-horse – this is where you are productive and get things done. Your browsing is much more likely to be done while  you have spare moments traveling, relaxing and even waiting for the kettle to boil. The concept that your phone or tablet is part of your leisure time is not new. We’ve been tutting at the kids for years and now here we are with similar habits!

Making sure your business website does the job on a mobile device is vital. The figures conflict. Some say 50% of searches now done on a mobile device whilst others declare it’s as much as 75%. Whatever the number is, it is important to note that it rising at a crazy rate. If your website doesn’t present itself in an accessible way, your visitors will simply go to one that does. So when your next potential client is assessing your business to see if you could suit their needs, why wouldn’t you make it as easy as possible?

Of course, the current chatter is all about Google down-ranking sites that aren’t mobile-ready. It makes sense – Google wants to provide the best information to people searching online so it has decided to place those with good websites higher than older ones that aren’t designed for mobile display. This comes into effect this week – another good reason to get sorted!

We convert websites into mobile-friendly versions really quickly so ask us if you need to know more.

What is your online brand?

Wednesday, April 8th, 2015

Screen shot 2015-04-08 at 10.01.05All businesses have a brand. Some carefully craft theirs (from start to finish) so they are as representative of the company’s culture as possible. Some businesses start life with a designer and maybe an agency for initial support. Others are more laissez-faire and attempt it without expert guidance and others, astoundingly, don’t bother with presentation at all. Where does your firm sit across the scale of branding investment and why does it matter?

Your brand is one of the most important parts of your business. It shows who you are and what you stand for. People are in a rush, they don’t have time to work out what you offer, how good your team is and what brand of coffee you serve at meetings. People (your customers) make judgement calls. We do it all the time when selecting any kind of supplier – are they what I need? Is the company professional, reputable, reliable? Do they offer exactly what I’m looking for? Am I comfortable with this organisation? At selection stage, brand is all anyone has to go on. Therefore if you have a bit of a logo, a forgettable name, a confusing message and a standard looking website, you won’t go far.

Your online brand is an extension of this. As the majority of businesses are found and reviewed online (way before the first phone call), it is really important that you get it right. A strong identity, good recall (memorability), clarity of message (what do you do and for whom do you do it) and consistency across all online platforms (website, social media and electronic communications) are just the starting points for an excellent online brand.

Good pointers for effective online branding include:

  • Imagery – keep it the same/consistent across all platforms
  • Tone of voice – ensure you have one person to edit and proof everything before it is published
  • Clarity – keep it brief with valuable content – what do your customers want to hear/learn?
  • Recycle – use your blog for a number of Facebook posts, tweets and article for your next newsletter. It reinforces your message and makes life easier for you!

Its a crowded marketplace, make sure your brand is seen and heard.

Have you taken the mobile -friendly test?

Wednesday, March 25th, 2015

Us here at Geek Towers LOVE the new Google test to see how mobile-friendly your website is. You just type in your web address (or that of your competitors if you want to be nosy) to see how Google rates you on a mobile device.

Who cares, you ask? Well, you will after 21st April if you are found wanting. After this key date Google will actually penalise all websites that haven’t been designed with a mobile device in mind. This means that when someone searches for your website (e.g. accountants in Surrey), you’ll be demoted down the Google results list if you don’t perform well on a mobile device.

It’s actually more usual now that web designers plan for mobile devices BEFORE they consider the desktop version. This because the figure for mobile browsing (phone, ipad, etc) is rising almost daily. It’s estimated that more than 60% of websites are viewed on some sort of mobile device (although that number changes with every article you read).

Anyway, enough said. Take the test and if you need help – contact ushttp://eepurl.com/bhJr2j

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